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REFUND AND RETURNS POLICY
1. Refund Application: If you are not satisfied with the football jersey you purchased, please submit a refund application within 30 days of receiving the product. Please contact our customer service team by email with the order number and proof of purchase.
2. Refund conditions: The product must be unused, unwashed, and retain the original packaging and tags. If the product shows any signs of use or damage, it will not be refunded.
3. Processing time: Once the returned product is received and confirmed to meet the refund conditions, we will process the refund within 5 working days.
4. Refund method: The refund will be refunded to the original payment method. Please note that it may take additional time for the bank to process the refund.
5. Shipping costs: Return shipping costs are borne by the customer unless the product is defective or we sent the wrong product.
6. Special circumstances: For custom or special orders, the refund policy may be different. Please confirm the relevant terms with us before purchasing.
If you have any questions, please contact our customer service team: [email protected].